XMINE Terms & FAQ

Frequently Asked Questions

More Information

FAQ: About XMINE

Learn more about XMINE and how we deliver reliable, high-quality coal supply solutions tailored to industrial needs. From advanced mining practices and stringent quality control to comprehensive logistics and export documentation, this section covers key information about our operations, services, and commitment to customer satisfaction.

Q: What is your minimum order quantity?

Standard container shipment: 25,000 MT 

Vessel shipment: 50,000 MT minimum 

Q: Which ports do you operate from?

Primary loading ports: 

  •  Tarahan Port (Lampung) 
  •  Balikpapan Port (East Kalimantan) 
  •  Banjarmasin Port (South Kalimantan) 
Q: What payment terms do you offer?

LC at sight, DLC, or TT with 30% advance payment 

Q: How do you ensure environmental compliance?

We implement: 

  •  Land rehabilitation programs 
  •  Water management systems 
  •  Dust suppression technology 
  •  Regular environmental audits 

Quality Assurance

Commitment to Excellence

The process begins with on-site testing of raw coal at the mine to assess its initial quality, followed by automated monitoring during the washing phase to ensure processing accuracy. Standardised storage methods are then implemented to maintain product integrity, and a final pre-shipment inspection is conducted to verify quality before delivery.

Energy
we've got you covered

We look forward to partnering with you and delivering excellence in the energy industry.